We’re treading water here at RV Renovators in Mesa, Arizona. They sent paperwork to our insurance carrier – Nationwide – for a supplement to Nationwide’s original estimate. I knew the original estimate was low but the adjuster, Jacob, wasn’t concerned. He said he expected a supplement. Jim at RV Renovators expected to write a supplement. So, I thought it was business as usual.
Meanwhile, Jacob at Nationwide transferred to a different position. He no longer works in claims. Our claim file and the supplemental estimate was assigned to another adjuster on Thursday. I received a phone call from the new adjuster, James, this morning. He said he’s waiting for additional photos to justify the supplement.
Nationwide sent an independent appraiser to document the damage when we were in Colorado in September. This appraiser took notes and photos and told me he thought the damage we extensive – a bigger job than it looked. Nationwide’s adjuster wrote the estimate based on photos and notes from the independent appraiser. Now they want more photos and explanations.
The original estimate written by Jacob was for $8,366. I was sure this wasn’t enough. The estimate written by RV Renovators comes up to $20,000. The new adjuster, James, says he needs to work on the claim details and probably won’t give the “go ahead” until next Tuesday. At that point we’ll have wasted a week sitting next to the shop at RV Renovators.
Donna’s staying busy writing articles. I’ve been doing a lot of reading. Yesterday, rain moved into the area. We had sporadic showers for the last 24 hours and it’s expected to continue with periods of heavier rain through the weekend. During a break in the showers, Donna and I took a walk along the Consolidated Canal – about a mile and a half. Other than that there hasn’t been much to do.
This afternoon, Enterprise will deliver a rental car for the weekend. We plan to go out tonight for dinner and also meet up with friends tomorrow night.
We booked a hotel room for Sunday. We’ll drive over to the hotel where we can get laundry done and I can watch the football games. I originally thought I should be here at the coach when the shop opens on Monday morning, but now after talking to James I don’t see the urgency.
Get ready for your insurance to waaaaayyyyy up. I just left Nationwide a couple of days ago when my insurance nearly doubled due to my 1800 claim (only 800 to them since I had a 1000 deductible). Now with progressive for the next year… good luck!
We went to rv renovators when we were in mesa for a leaking fresh water tank. We dropped our cargo trailer in their lot and went to mesa regal for a while , they were supposed to call our warranty company to give them the info. To make a story short, two weeks later, they never even called the warranty company and we went and got our cargo trailer and left mesa and headed for michigan where our factory was and they fixed it and got paid for it through the warranty. I was very dissappointed with rv renovators and would not reccommend them to anyone.
There are some things that RV Renovators could have done better at this point, but much of it is due to the typical insurance company stonewalling. RV Renovators has the experience and reputation for the type of work we need done and they stock the fiberglass composite panels – which could take a month or more to get elsewhere. Right now I’m keeping my fingers crossed and hoping they come through.